Ticketing

Accessibility

The Jeu de Paume is equipped to welcome all visitors and is committed to making art accessible to all. We provide spaces, tools and facilities suitable for disabled visitors and designed to offer them the best possible experience. The Jeu de Paume team is committed to continue developing the resources needed to meet each visitor’s needs.

Admission to Jeu de Paume is free for disabled visitors presenting the requisite card, and for the person accompanying them.

FOR WHEELCHAIR USERS

All the spaces at the Jeu de Paume offer wheelchair access, as do all the activities, shows and events.

All the museum spaces are accessible to wheelchair users:
— access ramps.
— adapted entrance space.
—  at reception, appropriate wheelchair trays available.
— lift to the different floors.
— unisex toilets for wheelchair users.

Two wheelchairs and folding stools are available at reception for people liable to become tired.

Batteries for electric wheelchairs can be recharged (ask at reception).4 places are reserved for wheelchairs in the auditorium in order to ensure access to the activities of the cultural programme.

The Jeu de Paume is located in the Tuileries Gardens. These can be entered via the main entrance on Place de la Concorde, and from there a ramp leads to the Terrasse des Feuillants and the entrance to the Jeu de Paume.

It can also be reached by car, across the Pont de Fer bridge, on the Seine side, towards the Louvre. For a traffic map of the area, download the PDF at the bottom of this page, or click on the image opposite.

It is important to signal vehicular arrival at least 48 hours in advance by sending an email to accueil@jeudepaume.org specifying the licence plate number, the type of vehicle and the name of the driver. The Tuileries are very flexible where limited-mobility users are concerned, and it is often possible to notify them at the last minute.

Parking places for disabled visitors are located close to the Jeu de Paume, on the Rue de Rivoli side. For information regarding access by public transport, check this website: https://www.iledefrance-mobilites.fr/le-reseau/transports-faciles-d-acces

FOR HEARING-IMPAIRED VISITORS

The Jeu de Paume provides the necessary aids for deaf and hearing-impaired visitors.

A mobile amplifier can be obtained at reception, to ensure that video exhibits can be enjoyed in optimal conditions.

FOR BLIND AND VISUALLY IMPAIRED VISITORS

Car access is possible by the Pont de Fer bridge, on the Seine side, towards the Louvre. For a traffic map of the Tuileries download the PDF above.

It is important to signal vehicular arrival at least 48 hours in advance by sending an email to accueil@jeudepaume.org specifying the licence plate number, the type of vehicle and the name of the driver.

The building is equipped with features such as tactile bumps on each flight of steps and contrasting risers to facilitate movement.

Guide dogs and assistance dogs are allowed within the exhibitions.

In partnership with the Centre Recherche Théâtre Handicap, the Jeu de Paume uses the free services of Souffleurs d’Images (image prompters). This gives visually impaired visitors the chance to attend a cultural event of their choice (exhibition tours, discussions and talks). The visitor is accompanied by an art student or artist who will describe elements that are invisible to them.

Information and reservations (best reserve at least two weeks before your visit): 01 42 74 17 87 or on souffleursdimages@crth.org.

Further information: www.souffleurs.org

FOR VISITORS WITH MENTAL OR COGNITIVE DISABILITIES

Guides at the Jeu de Paume are particularly attentive and aware when catering to visitors with mental or cognitive disabilities, and will adapt the visit accordingly. They are specifically trained to accompany Alzheimer sufferers.

For group tours, do get in touch with us in advance so that we can work out the most suitable arrangements.