FAQ

Find all the practical information you need about the site, tours, exhibitions, etc...

VISIT AND ACCESS

  • Saturday and Sunday are our busiest days. Jeu de Paume is particularly busy from 3pm onwards.


  • Only guide dogs are allowed at Jeu de Paume.


  • Jeu de Paume checkroom can accommodate suitcases, backpacks, shopping bags and other luggage measuring 55 cm x 35 cm x 25 cm / 21,5 in. x 13,5 in. x 10 in. or less.


  • Jeu de Paume checkroom can accommodate children’s scooters only.


  • Yes, you can take a stroller to Jeu de Paume.


  • This is perfectly possible if you present your admission ticket on the day of the event.


  • All areas of the Jeu de Paume are accessible to people with reduced mobility, as are all activities, shows and events. You can consult the accessibility page with the access map.




  • The temperature of the rooms at Jeu de Paume is determined by the conditions in which photographs are conserved. Stable temperatures of between 19 and 21°C / 66 and 70°F are essential for the presentation of certain old original prints, which can only be shown to the public subject to these very strict climatic standards.




TICKETING

  • Tickets are strictly personal and cannot be changed after purchase.


  • The validity date can only be changed in the event of exceptional closure of Jeu de Paume for reasons of force majeure.


  • Unfortunately, we are unable to issue refunds in case of cancellation.


  • On site, you can pay by credit card, cash, cheque, chèque culture and passculturepro.


ANNUAL SUBSCRIPTION

  • You can offer a Jeu de Paume annual pass to someone by clicking here or by visiting the on-site reception desk.


BOOKSHOP

  • The bookshop is open during Jeu de Paume opening hours.


  • You can order books directly from the bookshop’s website here.


FOOD & BEVERAGE

  • Jeu de Paume features a café, Café Rose Bakery, and a terrace overlooking the Tuileries Gardens, open in summer.


  • It’s perfectly possible to go to Jeu de Paume to eat inside or on the terrace, without having to buy an exhibition ticket.


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